1 Introduction
Welcome to 2MobileBazaar ("we", "our", or "us"). We operate the website 2mobilebazaar.com and our mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read it carefully. By using our services, you agree to the practices described in this policy.
2 Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and address when you register or contact us.
- Device Information: Phone model, IMEI (when selling), and device condition details.
- Transaction Data: Details of purchases, sales, and payment history.
- Usage Data: Pages visited, time spent, clicks, search queries on our platform.
- Communication Data: Messages sent via WhatsApp, email, or our contact form.
- Location Data: General location (city/state) for logistics and service availability.
3 How We Use Your Information
We use the information we collect to:
- Process your phone buying and selling transactions
- Provide instant price quotes and delivery coordination
- Send you order updates, receipts, and support responses
- Improve our platform, listings, and user experience
- Comply with legal obligations and prevent fraud
- Send promotional offers (only with your consent)
We do not sell your personal information to third parties.
4 WhatsApp Communications
When you contact us via WhatsApp (+91 9131168664), your phone number and message content are used solely to respond to your enquiry. WhatsApp is governed by its own Privacy Policy. We do not use WhatsApp data for marketing without your explicit consent.
5 Cookies & Tracking
We use cookies and similar tracking technologies to improve your experience. You can control cookie preferences via your browser settings or our Cookies Policy page. Disabling cookies may affect some features of our platform.
6 Data Sharing
We may share your information with:
- Logistics partners — for pickup and delivery of phones
- Payment processors — to process transactions securely
- Analytics providers — to understand platform usage (data is anonymised)
- Legal authorities — when required by law
All third parties are bound by confidentiality agreements and may only use your data for the specified purpose.
7 Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and limited data access. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and report any suspicious activity to us immediately.
8 Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, email us at support@2mobilebazaar.com.
9 Children's Privacy
Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
10 Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our platform after changes constitutes acceptance of the updated policy.
11 Contact Us
If you have any questions about this Privacy Policy, you can reach us at:
- 📧 Email: support@2mobilebazaar.com
- 💬 WhatsApp: +91 9131168664
- 🌐 Website: 2mobilebazaar.com